Managed Windows VPS plans include automated daily backups with 14-day rolling retention. Retention is a maximum window: available recovery points depend on successful backup completion and the state of the server and applications at the time of capture.
To request a restore, open a support ticket and identify the server, approximate recovery date, affected files or application, and whether current data must be preserved before restoration. Do not continue making changes if doing so could overwrite evidence or increase data loss.
Included backups are a recovery aid, not the only copy of critical business information. Maintain independent exports or backups for data whose loss would materially affect your organization.
